Suppose you are a brand-new user of the platform. In that case, you can select the option to get started, providing you with the relevant links and resources you need to get your first organisation, project and model uploaded onto our platform.

Once you have started with our platform and want to find out more, you can search through the help centre at any time using the chatbot to find answers to your questions. You can find out more about our knowledge base in our upcoming article. 

You can contact your account manager anytime to discuss licensing, account management and more. Just click the button, and we will contact you as soon as possible.

If you cannot find answers to any questions, you can submit a support ticket within a couple of seconds straight from the chatbot. Once you have submitted the support request, we will contact you through your preferred contact method to provide a solution.

We find that feedback and communication with our platform users are vital to product development. You can now submit feedback through our chatbot at the end of any conversation to ensure your voice as a day-to-day user gets heard, and we can continue to develop the platform with your feedback in mind.